CAFM Replacement

Tender description

Northumberland, Tyne and Wear NHS Foundation Trust requires a Computer Aided Facilities Management (CAFM) system which will enhance and streamline effective management of a large and growing estate with complex and advanced technical and physical infrastructure. The Trust anticipates the following requirements will be necessary in order to operate an intergrated Estates and Facilities CAFM system:- 1. Request Management: -Helpdesk; Self-Service Portal; Permit Management (to assist with Contractor Management); 2. Activity Management: -Planned and Reactive Maintenance; Customer Relationship Management, Resource Planning, Backlog Maintenance, 3. Information Management: -Asset Management, Document Management, Compliance Management, Terrier Information (including Lease Management), Space Planning & Utilisation and Drawing Management, Stock Control; Service Level Agreements, Statutory and other Health and Safety obligations, Six Facet Condition Surveys 4. Other: -Other System Interface, Catering (Menu Selection/Food ordering), Soft FM Audits (e.g. Cleaning Inspection), Energy and utilities Management