C0233 Supply and fitment of key safes

Tender description

Birmingham City Council is seeking expressions of interest from suitably qualified and experienced organisations wishing to tender to deliver the supply and fitting of key safes for citizens who are unable to or experience difficulty in answering the door and that are dependent on statutory services. The Council is looking for a provider, to cover the whole of the city and enter into a two year agreement commencing in April 2016, with potential extension for a further two years. The successful tender will supply and fit key safes following referrals from Birmingham City Council and will through this service promote the Council’s ethos for increasing the safety and independence of citizens. Upon receipt of referral you will be required to manage the order from start to completion. This will involve communication with the citizen, visiting the property/site where the key safe is to be fitted and maintaining a basic database as a record. The Council is committed to supporting vulnerable adults to live as independently as possible for as long as possible. Through commissioning of older adults and younger adult services we will look to ensure that services provided offer flexibility, and opportunities for citizens to live in a safe and caring environment. Providers must therefore be willing to work in partnership with citizens, and the Council to develop innovative flexible and outcome based approaches providing an appropriate service that takes into account Birmingham’s diverse communities.