Multi-Channel CRM Consultancy Partner
Details
- Buyer
- Durham University
- Value
- GBP 200,000
- Topic
- Information systems or technology strategic review and planning services
- Published
- 11 November 2015
- Submission
- 4 December 2015
- Source
- ContractsFinder
Tender description
Durham University is seeking to appoint a supplier partner who has demonstrable experience at other UK Universities (or establishments of a similar size and structure) in the design and delivery of the proposed solution. The partner will have an understanding of student recruitment and admissions processes and draw on this knowledge and expertise to correctly configure and setup: 1) Microsoft Dynamics CRM to support contact management and process workflows. 2) Applicant data integration with core University systems to optimise process workflows. 3) An integrated applicant/agent/staff portal environment. 4) Admissions process reporting data.
Timeline
- Completed: Tender published11 November 2015Current notice
- Completed: Submission date4 December 2015
About the buyer
Durham University is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 72222000 · Information systems or technology strategic review and planning services
- 72223000 · Information technology requirements review services
- 72224000 · Project management consultancy services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@durham-university.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@durham-university.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@durham-university.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@durham-university.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@durham-university.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@durham-university.gov |
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