Provision of Housing Benefit and Council Tax Remote Processing Services
Details
- Supplier(s)
- SERCO LIMITED
- Value
- GBP 450,000
- Duration
- 2 years
- Topic
- Helpdesk and support services
- Published
- 29 October 2015
- Source
- ContractsFinder
Tender description
The Council will require between two and four Housing and Council Tax Benefit officers to provide remote processing of the Council’s Housing and Council Tax Benefit claims. The Assessment Officers will carry out all types of assessments including council and private claims, working age and pension age claims and Passport and non-passport claims. They will also be required to process overpayments using the Council’s Sundry Debtors system and reply to customer’s queries in writing and on the telephone. The exact number of workers required on any given month will be determined by the Council and will depend upon the volume of work. The Council will issue instructions to the Contractor as and when required.
Timeline
- Completed: Award published29 October 2015Current notice
- Completed: Award date7 April 2016
- Completed: Contract expiry date31 March 2018
About the buyer
Royal Borough of Kensington and Chelsea is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 72253000 · Helpdesk and support services
- 72310000 · Data-processing services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@royal-borough-of-kensington-and-chelsea.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@royal-borough-of-kensington-and-chelsea.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@royal-borough-of-kensington-and-chelsea.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@royal-borough-of-kensington-and-chelsea.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@royal-borough-of-kensington-and-chelsea.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@royal-borough-of-kensington-and-chelsea.gov |
8 similar open tenders
See more open tenders related to Provision of Housing Benefit and Council Tax Remote Processing Services.
- Open tender
Research and Insights DPS
- Open tender
Systems and technical consultancy services
- Open tender
Telematics services
Related topics
Topics related to Provision of Housing Benefit and Council Tax Remote Processing Services, ranked by notice volume.
- 1,745£636.1bn
Related buyers
Buyers similar to Royal Borough of Kensington and Chelsea.
- 1,032£970.6m
- 883£688.8m
- 830£1.7bn
- 765£14.1bn
- 734£153.5m
- 661£1.4bn
- 660£1.1bn
- 569£18.6bn
- 538£266.4m
- 533£2.8bn
Win more public sector contracts
Track every UK and Ireland tender in one place — set up alerts, find decision-makers, and never miss an opportunity.
