Applying Behavioural Insights to DfT's Digital by Default Workstream

Tender description

We are trying to understand what perception staff have of digital ways of working and effect a cultural shift to this new way of working. We want to find out what the barriers are to staff using digital tools and changing their behaviour to use them in everyday policymaking. We are not only interested in awareness of digital tools but also the extent that people are aware of DfT digital processes for starting up new services. We expect the research to inform some of our communications to find out what staff would find useful, such as bespoke policy making tools, and that it will enable tracking of communications successes. Ultimately we want to equip and empower our staff with the skills and confidence they need to be able to do great work, using the best tools and approaches available to them. A list of digital internet tools available to staff will be provided.