The Provision of Qualitative Customer Experience.
Details
- Supplier(s)
- Invigor8
- Value
- £39,960
- Duration
- 3 months
- Topic
- Research and development services and related consultancy services
- Published
- 6 October 2015
- Source
- ContractsFinder
Tender description
The FSCS are seeking an agency to deliver qualitative research to help us determine how we can improve the FSCS customer experience and whether we are using the right measures to evaluate customer satisfaction and customer trust.
Timeline
- Completed: Award date5 October 2015
- Completed: Award published6 October 2015Current notice
- Completed: Contract expiry date31 December 2015
About the buyer
Financial Services Compensation Scheme is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@financial-services-compensation-scheme.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@financial-services-compensation-scheme.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@financial-services-compensation-scheme.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@financial-services-compensation-scheme.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@financial-services-compensation-scheme.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@financial-services-compensation-scheme.gov |
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