Nottingham City Integrated Diabetes Service

Tender description

Nottingham City CCG invites suitably qualified and experienced providers to deliver a specialist diabetes service in the Community. Nottingham City has over 16,033 registered diabetes patients of which 10% are Type 1. Aims of the Service: The aim of the service is to provide an integrated diabetes service in the community for patients with Type 1 and 2 diabetes. In particular, the following will be included within the service; telephone education, advice and support to both patients and healthcare professionals, emotional and psychological support, structured education programmes for both Type 1 and Type 2 patients (both group and 1 to 1 sessions), continuous blood glucose monitoring, foot assessment, care planning and insulin pump initiation and management. In addition to this, patients presenting post or with a hypo/hyperglycaemic attack will be given advice and support through the hypoglycaemic pathway. Mentorship / training opportunities for healthcare professionals will also be provided. In addition the new provider will be expected to provide support to patients at high risk of developing diabetes. The service will function through a Diabetes Central Triage Hub. Outcomes: • To provide an integrated model of care that meets the needs of patients with Type 1 and Type 2 diabetes • Ensure that healthcare professionals managing patients with Type 1 and 2 diabetes have the appropriate access to services as and when required • Empowering patients by initiating joint care plans • Patients, carers and healthcare professionals have access to specialist advice and education • Improved care pathway • Reduce unnecessary admissions to hospital • Improvement in self-management, knowledge and shared decision making The service is commissioned as a five year service based on an Outcome Based Activity Model. The provider will be expected to meet the annual quality reduction targets set and subsequently approximately 25% of the contract value will be withheld until targets are achieved at the end of each financial year. (See specification). The contract value is £1,067,000 per annum. Interested parties will be expected to follow a competitive tender process. Following initial scoring of the tender (as set out in the evaluation questionnaire) successful Providers having past the first stage will be invited for a Clarification Interview which will be held on Wednesday 14 October 2015 at the CCGs Head Quarters in Nottingham.