In Year Finalisation Phase 2
Details
- Supplier(s)
- IPSOS MORI UK LIMITED
- Value
- GBP 19,705
- Duration
- 2 months
- Topic
- Research and development services and related consultancy services
- Published
- 8 September 2015
- Source
- ContractsFinder
Tender description
This will be bid for through the Market Research Framework MR130001. Ipsos Mori have already carried out usability testing on an early version of the TC603URD and TC603UR notes for In-year finalisation. The research indicated that there was still work to be done for customers to understand the process. These notes have been substantially re-drafted and we would now like to commission a further round of testing, with a view to identifying those areas that customers still find difficult. This will help HMRC understand where additional complimentary information – call scripts and web guidance – is still required.
Timeline
- Completed: Award date29 May 2015
- Completed: Contract expiry date22 July 2015
- Completed: Award published8 September 2015Current notice
About the buyer
HM Revenue & Customs (HMRC) is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 73000000 · Research and development services and related consultancy services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@hm-revenue-customs-hmrc.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@hm-revenue-customs-hmrc.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@hm-revenue-customs-hmrc.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@hm-revenue-customs-hmrc.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@hm-revenue-customs-hmrc.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@hm-revenue-customs-hmrc.gov |
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