WCC - Direct Payments - Payroll and Managed Account Service & Personal Assistant Recruitment Service

Tender description

Direct Payments offer customers the opportunity to have increased choice and control over the service they receive. The authority recognises that with this opportunity comes increased responsibility for customers who employ personal assistants. The Care Act stipulates that councils should give people clear advice as to their responsibilities when managing direct payments and becoming an employer . The authority will support customers so they are able to meet their responsibilities and manage their Direct Payment successfully. This will be achieved by: Lot 1 - Payroll and Managed Account Service: The provision of payroll support and managed account support , including access to Information and guidance, in formats that recognise the requirements of ALL customers. Lot 2 - Personal Assistant Recruitment Service: Provision of support in identifying suitable Personal Assistants, including help to recruiting Personal Assistants and managing their employment.