Broadway Academy - Catering Services

Tender description

The successful tenderer will be required to provide catering services at Broadway Academy. The duration of the contract being offered is three years commencing on 1.4.2016 and concluding on 31.3.2019. The contract covers the scope for the provision of all catering and vending services within the School, which also includes all hospitality and free issue requirements. The contract being offered within this tender will be based on a guaranteed performance basis with all free issue requirements and hospitality being recharged on consumption at ‘net’ food cost only. It is expected that the contract will continue to run on a subsidy. The Academy are looking for the successful tenderer to provide inward capital investment to refresh and rejuvenate the catering facilities, thus improving on the current provision and ensure that the amount of time spent queuing by pupils is reduced within all break periods. The quality of food provision will be critical and your organisation must be flexible enough to source bakery,meat, fruit and vegetables and dairy products through local suppliers based no more than 20 miles from the Academy. It is expected that menus will feature and utilise products in season when available. HMC Halal preparation is of paramount importance to the Academy and companies tendering for the contract must demonstrate this. Full HMC certification and sourcing of meat will be required. Customer engagement will be fundamental to the continuous improvement in the service provision and within your tender response your methodology to this will need to be detailed, along with examples of where this has been undertaken within similar contracts recently. The successful contractor will need to be in a position to offer a suitable pension scheme or gain admission to the West Midlands Pension Scheme, as the current catering staffing are within a LGPS. The successful contractor should have similar operations within the local area, thus ensuring that the Operational Management Team responsible for the contract are available for regular unplanned visits and support for the contract, and that coverage for any planned or unplanned leave from within the establishment staffing structure can be easily provided.