Closed tender

IT Service Management Toolset

Details

Buyer
Durham University
Value
GBP 450,000
Topic
Software package and information systems
Published
6 July 2015
Submission
10 August 2015
Source
ContractsFinder

Tender description

This tender is for the provision of an IT Service Management (ITSM) Toolset, covering ITSM processes and functions with a supporting strategic vendor partnership to assist in its implementation and development. The toolset should, as a minimum: - Be modern and up to date; - Be flexible and easy to use; - Support self service (including social capabilities); - Support mobility (easily used on mobile devices for field team/customers); - Support ITIL based service management / provision; - Have a powerful workflow engine (platform as a service capability); - Include dynamic reporting functionality; - Have a clear development roadmap. To express an interest in this tender please click the following link or copy and paste the link into your internet browser: http://events.transaxions.com/service.aspx?event=6731

Timeline

  1. Tender published6 July 2015
    Current notice
  2. Submission date10 August 2015

About the buyer

Durham University is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 48000000 · Software package and information systems

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Decision makers

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