Post-Operative Wound Care Service

Tender description

NHS City and Hackney CCG is keen to test the potential provider market for Post-Operative Wound Care Service. The aim is to ensure that patients have access to services within primary care, enabling continuity of care and consistent review. The service should ensure that patients are not attending urgent and emergency care centres in order to have their wounds managed. The community post-operative wound care service is for the removal of sutures and general wound care following a hospital day case or inpatient procedure where: • The operation was performed as a consequence of a referral to, or on-going care by hospital services • It is either inconvenient for or undesirable for the patient to attend at hospital. This would include follow-up of patients from A&E or Primary and Urgent Care Centres (PUCC). The Provider is funded to provide: • Episodes of suture removal • Episodes of clip removal • Episodes of other removal • Episodes of wound care: dressing changes and wound management where the duration is expected to be more than 2 weeks. This may include post-surgical or other dressings needs: o Trauma (e.g. Lacerations) o Infections o Post-surgical burns o Peri-anal abscess o Pilo-nidal sinus An episode will generally be managed within a 15 minute appointment. A larger wound or a more complex wound such as pilo-nidal sinus or peri-anal abscess may require more time, and a double appointment can be booked and claimed. There are no limits on the number of episodes allowable per patient. The Service will operate out of at least 1 site across each of the 4 quadrants in City and Hackney and shall operate within suitable clinical requirements that comply with NHS standards. The service must include clinic location and hours which ensure access for the registered population in the City. The Provider is required to organise their own suitable premises and to obtain the necessary permissions to deliver the service at these sites. The service will be available 7 days per week, with some evening appointments (up to 8:00 p.m.) available within each quadrant. Provision must include a mix of appointment and walk-in services. There may be the opportunity to co-locate within extended hours surgeries. The service is funded for one year non-recurrently and will be paid for on a cost per case basis, with a block amount for scoping, service implementation, and for specialist clinical oversight.