Expired contract

Request for Quotation for Provision of HPLC systems Servicing, Maintenance and Repair

Details

Buyer
Department for Environment, Food & Rural Affairs (DEFRA)
Supplier(s)
Mason Science
Value
GBP 25,000
Duration
2 years
Topic
Miscellaneous repair and maintenance services
Published
13 March 2015
Source
ContractsFinder

Tender description

The contract should include the following as a minimum for each instruments: • Telephone technical support (hardware & software) from qualified personnel, within 24 hrs of initial contact. • One annual on-site preventative maintenance visit (including parts, travel and labour) • Unlimited on-site repair visits (including travel and labour) • Parts, consumables and supplies required for repair to maintain the performance of the instrumentation including but not limited to seals, tubing, lamps, vacuum pump parts… • In the event of breakdown, availability of an engineer on-site for repair within 2 working days of the call being logged. • Cover of PCs and software related to the instrumentation • Module swap: Guaranteed replacement of unit related to HPLC with identical one of equivalent age or more recent if unable to fix it on-site or swap deemed most appropriate by remote technical support. • The contract should include the following as desirables • Ability for the supplier to connect to instrumentation remotely to pro-actively reduce downtime and allow troubleshooting.

Timeline

  1. Award published13 March 2015
    Current notice
  2. Award date14 April 2015
  3. Contract expiry date30 April 2017

About the buyer

Department for Environment, Food & Rural Affairs (DEFRA) is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 50800000 · Miscellaneous repair and maintenance services

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