Legal Aid Board requests tenders for Library Support

Tender description

The Legal Aid Board was established under the Civil Legal Aid Act, 1995. The Act makes provision for the granting by the State of legal aid and advice to persons of insufficient means in civil cases. The Research & Information Unit ( RIU) currently operates a multi-library environment hosting the libraries of the Refugee Documentation Centre, the Legal Aid Board and the Department of Justice & Equality (DJE). These libraries are available to all staff working in the RIU, the Board and staff of the DJE including the asylum-related areas of the Department. Please note that the Legal Aid Board has charitable status and as such is entitled to any charitable discounts (or pricing structures) which are applicable. The Legal Aid Board invites tenders for: Lot 1 Technical on-site and/or telephone support for Symphony, Portfolio, Enterprise and associated software. Please quote options for fixed annual fees, call out charges and professional/technical days as applicable. Lot 2 The Legal Aid Board invites tenders for the following: Library Software Maintenance Licences Renewal for use on the Board's Network Symphony V 3.3.1 - 16 x WorkFlows: concurrent user Currently Hyperion V3 (but upgrading to Enterprise/Portfolio V4.3 GA6)