Help desk services and administration to support the delivery of SEAI Programmes

Tender description

Contract Award Notice Name of Tender: help desk services and administration to support the delivery of SEAI Programmes The objective of this Request for Tenders was to appoint a service provider to provide Help Desk and Administration Services to SEAI in support of its programmes. Numbers of tenders received: 4 tenders Name and address of company awarded the contract: FEXCO Financial Services Centre, Iveragh Road, Killorglin, Co. Kerry, an unlimited company incorporated in Ireland with company number 083934 Date of contract award: 02/04/2014 Description of contract: help desk services and administration to support the delivery of SEAI Programmes The contract will terminate on 01/04/2015 unless extended annually for a further 3 years subject to satisfactory performance and budget availability Value of contract: Estimated total annual value of the contract is €427,860 Award criteria and weightings: The contract was awarded from the qualifying tenders on the basis of the most economically advantageous tender using the following award: 1. Range and depth of previous relevant organisational experience (max: 20 min: 14); 2. Demonstrated Understanding of the requirements and quality and level of resources to be applied to the project (max: 20 min: 14); 3. Quality of tender and proposed methodology including creative / innovative interpretations of the requirements, proposed management incorporating best practice including environmental management, IT capacity, deliverables and measures for ensuring quality (max:25 min: 17); 4. Cost (max: 35)