Provision of Contact Centre and Administration Services
Details
- Buyer
- The Teaching Council
- Topic
- Administration services
- Published
- 18 November 2013
- Source
- ie:e_tenders
Tender description
The provision of an in-sourced, managed services arrangement, hosted within the Teaching Council's premises in Maynooth. The service will be dedicated to providing a range of administration activities, to include: •Telephone call handling relating to application status; requests for forms; renewals; complaints; general queries etc. •Email and correspondence relating to straightforward and routine items. •Administration activity relating to: o Processing registrations o Coordinating Garda vetting o Ongoing monitoring and follow up of registration conditions o Maintaining and updating register o Post room
Timeline
- Completed: Award published18 November 2013Current notice
About the buyer
The Teaching Council is a public sector buyer in Ireland publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 75100000 · Administration services
- 75112000 · Administrative services for business operations
- 79510000 · Telephone-answering services
- 79512000 · Call centre
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@the-teaching-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@the-teaching-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@the-teaching-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@the-teaching-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@the-teaching-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@the-teaching-council.gov |
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