Interactive Services

Tender description

BBC Future Media and Technology (“BBC FM&T”) is a division of the BBC that prioritises and directs all technology investment and helps to direct the following interactive services to audiences: • bbc.co.uk ( including bbc.co.uk on mobile and BBC iplayer) • BBCi (including red button services) You can read more about BBC FM&T’s remit and objectives for these services in the Service Licences for bbc.co.uk (http://www.bbc.co.uk/bbctrust/framework/bbc_service_licences/online.html) and BBCi (http://www.bbc.co.uk/bbctrust/framework/bbc_service_licences/tv.html#part-9). A key part of BBC FM & T’s strategy is to ensure that BBC and its services are future facing in order to harness the potential of constantly changing technology. A future service provider will need to: understand the BBC and its objectives for interactive services, cope with complexity and changing demands, be able to integrate efficiently with other key service providers to BBC FM&T, have commitment to BBC FM&T’s aims for improved outcomes, be proactive and responsive, be innovative and develop innovations that realize service improvements, be efficient, be perceptive and one step ahead. BBC has announced that part of BBC FM&T will re-locate to Salford in the next 5 years and the BBC’s interactive services will continue as normal during and after the re-location. BBC FM&T expects that that its key suppliers (including any future supplier of interactive services) will need to have a level of supplier presence at Salford.The attached Service Description is to assist potential bidders with completing the PQQ. With the exception of ‘green button’, where an explanation of what it may entail has been given, the description is background information to describe the current service. The actual services required in this procurement will be detailed in the Invitation To Tender Document.The Service Description covers the four lots as advertised in the OJEU notice.