Technology Services 4

Description We want to provide you with a simple and flexible route to market for all your technology service needs. You can access a wide range of services and high quality suppliers. Suppliers range from large system integrators (SIs) to small and medium sized enterprises (SMEs). This agreement provides the same range of services as our previous Technical Services 3 agreement. It has been updated to include artificial intelligence (AI) and automation as ancillary services.  Services include: provision and management of IT service desk end user device support network support asset management and disposal application development and management data management services IT infrastructure support (for example, server and storage hardware) service strategy services design and transition services large scale digital transformations Technology Services 4 will run for 8 years. As an open framework, it will reopen before the end of year 3 and 5.

Timeline

  1. Submission date14 February 2025
  2. Tender published7 March 2025
  3. Award published1 December 2025
  4. Contract start date12 December 2025
  5. Contract expiry date10 June 2028in 2 years

Lots (9)

0 suppliers across 9 lots

TECHNOLOGY AND DIGITAL CONSULTANCY SERVICES

TRANSITION AND SERVICE INTEGRATION AND MANAGEMENT (SIAM)

END USER SERVICES

END USER SERVICES (LOWER VALUE AND COMPLEXITY)

INFRASTRUCTURE MANAGEMENT

INFRASTRUCTURE MANAGEMENT (LOWER VALUE AND COMPLEXITY)

APPLICATION AND DATA MANAGEMENT

APPLICATION AND DATA MANAGEMENT (LOWER VALUE AND COMPLEXITY)

MAJOR TECHNOLOGY SERVICES TRANSFORMATION PROGRAMMES

Call-offs from Technology Services 4

Awarded contracts called off from this framework agreement.

Showing 15 call-offs

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Framework analysis

Buyers and suppliers active on the Technology Services 4 framework, ranked by contract award volume.

Top suppliers associated with Technology Services 4

Suppliers ranked by total contract award volume through Technology Services 4.

Top buyers associated with Technology Services 4

Buyers ranked by total contract award volume through Technology Services 4.

Frequently asked questions

Frequently asked questions about the Technology Services 4 framework.

  • What is Technology Services 4?

    A Government Commercial Agency framework (RM6190) for buying technology and digital services. Public sector buyers use it to source technology strategy, service design, end user support, IT infrastructure, application and data management, and major transformation programmes. Suppliers are appointed to one or more lots and become available for buyers to contract with.

  • What are the Technology Services 4 lots?

    9 lots. Lot 1 Technology and Digital Consultancy Services, Lot 2 Transition and SIAM, Lots 3 and 3a End User Services, Lots 4 and 4a Infrastructure Management, Lots 5 and 5a Application and Data Management, and Lot 6 Major Technology Services Transformation Programmes. Lots 3, 4 and 5 carry a minimum contract value of 3 million pounds including VAT; the a lots (3a, 4a, 5a) cap contracts at 3 million pounds including VAT for lower value, lower complexity needs.

  • When did Technology Services 4 go live and when does it end?

    It went live on 12 December 2025 and the current term runs to 11 June 2028. As an open framework it is designed to run for up to eight years, reopening to new suppliers before the end of year three and year five.

  • How is Technology Services 4 different from Technology Services 3?

    It offers the same range of services as TS3, with AI and automation added as ancillary services. It also moves to an open framework structure with periodic reopening, and removes the maximum call-off term.

  • How long can a Technology Services 4 contract run?

    There is no maximum call-off term on the framework. Buyers set the contract length to suit the requirement, which differs from frameworks that cap call-off length.

  • How do buyers award work on Technology Services 4?

    Two routes. A competitive selection process, run through the eSourcing tool, where the buyer invites all suppliers on the relevant lot to bid. Or award without competition, available on Lots 1 to 5a, where the buyer selects from published catalogue items for straightforward, lower value needs. Matrix lots let a buyer run a single competition across two lots.

  • Where can I find the Technology Services 4 supplier list?

    Suppliers appointed to each lot appear on the framework's supplier and award records. To run a full TS4 supplier search and see who sits on each lot, you'll need a Stotles Sales studio license.

  • What is an open framework, and what does reopening mean for a supplier?

    An open framework under the Procurement Act 2023 can admit new suppliers during its term rather than closing the list at award. TS4 reopens before the end of year three and year five, so suppliers who miss the first round get further chances to join.

  • Do suppliers need a carbon reduction plan?

    Suppliers have committed to comply with Procurement Policy Note 006 on carbon reduction plans. Where a supplier is required to publish one, it appears on their supplier details page.

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