The Association of North East Councils Trading as the North East Procurement Organisation (NEPO) Is seeking tenders for water retail services. At the time of submitting an SQ, and throughout the life of the Framework Agreement, tenderers must hold a valid Water Supply and Sewerage Licence with the appropriate retail authorisation, as issued by Ofwat. Also included within the scope of the Framework Agreement is the provision of Automatic Meter Reading and associated services and systems. The Framework Agreement will also include provisions for assisting in the reduction of consumption and supporting users efficiency schemes.
Timeline
Tender published23 September 2024
Submission date23 October 2024
Contract start date31 March 2025
Award published3 April 2025
Contract expiry date31 March 2029in 3 years
Lots (1)
1 suppliers across 1 lots
Lot 1
1 suppliers
The Framework Agreement is intended to capture the provision of Water Retail Services, including billing, customer service, the management of the water wholesaler relationship and water meter readings.
The Framework Agreement will also include provisions for assisting Member Authorities to reduce consumption, supporting Member Authorities' own energy efficiency aims. The inclusion of ancillary services such as Automated Meter Reading (AMR), leak detection and site audits reflects the opportunities available for Member Authorities to secure savings and added value through efficient water and wastewater management.
Framework analysis
Buyers and suppliers active on the NEPO311 Water Retail Services framework, ranked by contract award volume.
Top suppliers associated with NEPO311 Water Retail Services
Suppliers ranked by total contract award volume through NEPO311 Water Retail Services.
